The technology is now available for microfinance institutions (MFI) to leverage mobile phone coverage into a mobile financial service channel able to deliver services beyond the reach of traditional branches...
This report is part of a series of five case studies conducted under the IFC ‘Business Case for Mobile Financial Service Channels in Microfinance Institutions’ project. The purpose is to analyze how MFIs...
Easy Paisa of Pakistan uses 75,000 agents and 6,000 plus 1-link enabled automated teller machines (ATMs) to facilitate 1.2 million Benazir income support payments (BISP) to poor women every quarter. Utilizing...
Most banks and financial institutions already have a lot of information on its current female clients. Institutions should spend time analyzing data and talking to female customers. What, if any, are the...
In 2006, Roshan, the leading mobile operator in Afghanistan formed a partnership with Vodafone global services to offer a mobile money transfer service in Afghanistan. The companies agreed to engage in...
Mobile phones are proving to be a powerful tool for the delivery of basic financial services to lower income households throughout the world. Papua New Guinea (PNG) presents interesting challenges and...
As Ghana’s largest indigenous bank, Fidelity Bank has always wanted Ghanaians to know that they can produce the same, if not better, levels of products and services as any international bank. In 2013...
In early 2007, the leading mobile operator in Kenya, Safaricom (part of the Vodafone Group) launched one of the most successful implementations of a mobile money transfer service, m-pesa. The service has...
In April 2008, Vodacom Tanzania went live with the second East African implementation of Vodafone Group’s revolutionary mobile money transfer platform, m-pesa. Over the last several months, Vodacom has...
Low-income women in the bustling city of Lagos, Nigeria are both time and resource poor. However, they seek services to park their money for larger spending purposes, such as business capital and school...
Dnet, a social enterprise based in Bangladesh, launched Aponjon (meaning the close and dear one in Bangla) in 2012. This service provides educational short message service (SMS) messaging to new and expectant...
In 2014, AMRET launched the first stage of its mobile financial services (MFS) program in Cambodia, called mobile tellers. The mobile teller provides door-2-door account registration, savings collection...
Solving the liquidity management challenge is one of the next big issues facing mobile money providers around the world. In Kenya, 20 percent of m-pesa customers report that they cannot withdraw money...
Zoona Zambia has created a specialized program to train more young women to become Zoona tellers, Zoona Kiosk owners, and community leaders. In 2014, Zoona was selected by the girl effect accelerator as...
This report examines the current situation of financial exclusion for women globally, with a specific emphasis on the Pacific region. It aims to highlight the barriers and other exclusionary factors that...
With over 160 live mobile financial services deployments totaling some 80 million registered customers across 72 countries, the recent growth of the global mobile money industry has generated both interest...
Mobile financial services offer significant opportunities for improving the efficiency of financial services by expanding access and lowering transaction costs. The rapid public acceptance of these services...