The ongoing Fourth Industrial Revolution is a technological transformation that is changing the way we live, work and communicate. It is altering every aspect of our society and economy, including the...
The changes involved in 'going digital' touch all levels of the business and may even challenge the established business model or institutional identity. The successful implementation of a digital channel...
The spectacular expansion of financial inclusion in Sub-Saharan Africa over the past ten years would not have been possible if financial services providers didn't find a compelling opportunity in broadening...