Achieving better governance has been a central problem for development. When public services are not delivered as intended, reform action becomes necessary and that involves deliberate activities to change laws, structures, and processes to improve public sector performance and benefit public service users. The key challenge is that changes in the design of the institution or its procedures do not necessarily translate into immediate changes in the...
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2017/12/06
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Рабочий документ в рамках исследования вопросов политики
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WPS8265
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1
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1
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2017/12/06
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Disclosed
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Change management that works : making impacts in challenging environments
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Political Economy Analysis
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