In ever larger numbers, poor people in developing and emerging market countries are accessing financial services offered by formal providers outside of traditional bank branches. Transformational branchless banking heightens the consumer-related concerns of regulators and supervisors because it combines the use of agents and technology-enabled devices to serve large numbers of less educated and inexperienced customers, potentially in a short period...
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2010/09/01
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70475
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1
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1
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2014/05/01
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Disclosed
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Protecting branchless banking consumers : policy objectives and regulatory options
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account balances
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