This guide presents practical advice to providers on how to build a viable network of agents, which is a critical component of a branchless banking service. This guide is based on more than a year of research that yielded data on more than 16,000 agents in Brazil, India, and Kenya. This guide is intended for service providers and their agent network managers (ANMs) who are conceptualizing, designing, and growing an agent network. The guide may also...
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2011/01/01
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Рабочие документы
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63335
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1
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1
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2011/07/19
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Disclosed
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Agent management toolkit : building a viable network of branchless banking agents - technical guide
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Consultative Group to Assist the Poor
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