This technical note focuses on regulating agent models, taking a detailed look at different approaches to agency agreements, eligibility requirements, rules on exclusivity, services that can be offered through agents, standards for different types and levels of agents, and agent management. For each key point, the authors discuss the pros and cons of different approaches from a financial inclusion perspective. The countries covered in this note are...
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2020/02/01
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2021/07/01
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The Use of Agents by Digital Financial Services Providers : Technical Note
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