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Developing Alternative Delivery Channels in the Democratic Republic of Congo (Английский)

The Democratic Republic of Congo has made great strides in increasing financial inclusion in recent years, yet less than fifteen percent of adults in the DRC have an account with a formal financial institution, and only two percent have access to formal and regulated credit services (2017). The reasons for this significant constraint are two-fold: first, DRC’s commercial banks are largely focused on corporate clients rather than retail or low-income...
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