An audit study was conducted in peri-urban Mexico to understand the quality of information and products offered to low-income potential customers. Trained auditors visited multiple financial institutions seeking credit and savings products. Consistent with Gabaix and Laibson (2006), staff voluntarily provides little information about avoidable fees, especially to auditors trained to reveal little knowledge about the market. In addition, clients are...
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ПОДРОБНАЯ ИНФОРМАЦИЯ
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2014/06/01
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Рабочий документ в рамках исследования вопросов политики
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WPS6902
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1
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1
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2014/06/01
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Disclosed
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Financial (dis-)information : evidence from an audit study in Mexico
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Finance & Private Sector Development
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Официальная версия документа (может содержать подписи, и т.д.)