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Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions (Английский)

Bureaucratic complexity in citizen-government interactions can be an obstacle to accessing basic services and exercising civil rights. This paper presents a methodology to collect contributor-based data on the regulatory framework and compliance burden of six key citizen-government interactions: (i) civil registration and identification, (ii) voting, (iii) paying taxes, (iv) access to health care, (v) access to education, and (vi) access to utilities...
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