This note makes the case for measuring governance and the quality of service delivery in the human development (HD) sectors and develops a framework for the selection and measurement of a set of health and education indicators. It proposes the adoption of a more systematic approach that will both facilitate the work of operational teams and allow for cross-country comparisons and benchmarking. This note is part of a broader effort by the HD Chief...
Подробнее
ПОДРОБНАЯ ИНФОРМАЦИЯ
-
2009/12/01
-
Рабочие документы
-
52656
-
1
-
1
-
2010/07/01
-
Disclosed
-
Making services work : indicators, assessments, and benchmarking of the quality and governance of public service delivery in the human development sectors
-
quality of service delivery