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Assessing Digital Readiness and Skills and the Organizational Climate for Innovation in the Civil Service : Key Findings and Recommendations from a Survey of Public Officials in Kosovo : Report (Английский)

The survey, Assessing digital readiness and skills and the organizational climate for innovation in the civil service in Kosovo seeks to inform the government of Kosovo (GoK) in its efforts to become more competitive and deliver public services with greater accountability, transparency, and responsiveness to citizen and business needs. A transition to digital governance and e-Services makes significant demands on both technical skills and management...
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