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Fostering the Inclusion of Disadvantaged and Vulnerable Individuals or Groups in Project-Level Grievance Mechanism (Английский)

As part of a community-driven development project, an electricity generator was placed next to a house in a village. The bedridden woman living in the house and her husband, realizing that the noise of the generator was negatively affecting her health, filed a complaint with the project-level grievance mechanism (GM). To their relief, due to mediation with township representatives, the community promptly agreed to move the generator. During another project, a GM helped surface complaints about a local leader who had hired several of his relatives as technical assistants even though their qualifications were lacking. Following an investigation of the complaint, the relatives’ contracts were terminated, and their poor-quality construction work was reviewed to ensure safety. And in yet another case, a project beneficiary who raised an exclusion error through the GM of a cash transfer program was rapidly reassessed and included in the program, thereby able to receive vital support for food, medication, and utilities.

Подробная Информация

  • Автор

    Hélène Pfeil, Agarwal,Sanjay

  • Дата подготовки документа

    2022/07/18

  • Тип документа

    Доклад/ отчет

  • Номер отчета

    173197

  • Том

    1

  • Страна

    Весь мир,

  • Регион

    Прочее,

  • Дата раскрытия информации

    2022/07/19

  • Disclosure Status

    Disclosed

  • Название документа

    Fostering the Inclusion of Disadvantaged and Vulnerable Individuals or Groups in Project-Level Grievance Mechanism

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