Governments across the Middle East and North Africa (MENA) region increasingly recognize the transformative potential of digitalizing the public sector through GovTech approaches. GovTech as defined by the World Bank represents the latest generation of digital government reform and rests on three key principles: 1) universally accessible, user-centric public services; 2) a whole-of-government approach to public sector modernization; and 3) simple...
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ПОДРОБНАЯ ИНФОРМАЦИЯ
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2024/06/05
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Доклад/ отчет
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185057
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1
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2024/06/05
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Disclosed
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Citizen-Centric Service Delivery and Renewing the Social Contract : Lessons from World Bank GovTech Operations in the Middle East and North Africa (MENA)