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In ever larger numbers, poor people in developing and emerging market countries are accessing financial services offered by formal providers outside of traditional bank branches. Transformational branchless banking heightens the consumer-related concerns of regulators and supervisors because it combines the use of agents and technology-enabled devices to serve large numbers of less educated and inexperienced customers, potentially in a short period...

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Author

Dias,Denise Leite;

Mckee,Katharine;
Document Date
2010/09/01
Report Number
70475
Volume No
1
Total Volume(s)
1
Country
World,
Region
Other,
Disclosure Date
2014/05/01
Disclosure Status
Disclosed
Doc Name
Protéger les consommateurs de services de banque à distance : objectifs stratégiques et options réglementaires
Keywords
account balances

Citation

Dias,Denise Leite; Mckee,Katharine.

Protecting branchless banking consumers : policy objectives and regulatory options : Protéger les consommateurs de services de banque à distance : objectifs stratégiques et options réglementaires (French). CGAP focus note|no. 64 Washington, DC : World Bank Group. http://documents.worldbank.org/curated/en/809851468324526898

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