The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica (English)

Costa Rica was one of the first countries in the Latin America and Caribbean region to choose the World Bank Program for Results (PforR) financing instrument to support the implementation of the Strategic Agenda for Strengthening Health Insurance by the Costa Rican Social Security Fund (CCSS), for its name in Spanish, Caja Costarricense de Seguro Social). The PforR’s unique features include using a country’s own institutions and processes and linking...

Document also available in : Spanish

DETAILS

Author

Rosado Valenzuela,Ana Lucia;

Sheffel,Ashley Lauren;

Mussini,Micaela;

Lara Salinas,Ana Maria;

Di Giorgio,Laura;
Document Date
2023/08/02
Document Type
Brief
Report Number
185093
Volume No
1
Country
Costa Rica,
Region
Latin America and Caribbean,
Disclosure Date
2023/10/04
Disclosure Status
Disclosed
Doc Name
The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica

DOWNLOADS

COMPLETE REPORT

Official version of document (may contain signatures, etc)

Official PDF
TXT*
Download Stats
*The text version is uncorrected OCR text and is included solely to benefit users with slow connectivity.

Citation

Rosado Valenzuela,Ana Lucia; Sheffel,Ashley Lauren; Mussini,Micaela; Lara Salinas,Ana Maria; Di Giorgio,Laura.

The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica (English). Health, Nutrition, and Population (HNP) Knowledge Brief Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/099921010042338021

The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica (English)

DETAILS

DOWNLOADS

COMPLETE REPORT

Citation

SUBSCRIBE TO EMAIL ALERTS