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Making mobile feedback programs work : lessons from designing an ICT tool with local communities (Английский)

Does providing a free text messaging (SMS) reporting tool, which facilitates communication between farmers and the state-level Project Implementation Unit (PIU) overseeing the Fadama III Project, improve the quality of service of the program? This note highlights initial outcomes from a pre-pilot exercise conducted in 2013 with two program objectives: 1) to explore whether working with local Community-Based Organizations (CBO) to train farmers to...
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